ESR Access Troubleshooting
If you are trying to access ESR for the first time or reset an existing account please read the troubleshooting guide in the first instance. If, having read through the guidance, you are still unable to access ESR please raise a ticket with the ESR team.
NEW MARCH 2026 - Payslip Breakdown tool
ESNEFT Pay Services – Payslip Breakdown Please share with your team that ESNEFT Pay Services have developed a new tool to enable you to access a full breakdown of your payslip so that you can see all of the different shifts you have been paid for. Currently
Pension/Retirement Seminars
Please do not comment on this article, if you require support or need to ask a question please raise a ticket to the appropriate team. If you do leave a comment it will not be responded to. Overview of sessions below For full details of dates / times
My NHS Pension Online portal
Please do not comment on this article, if you require support or need to ask a question please raise a ticket to the appropriate team. If you do leave a comment it will not be responded to. My NHS Pension My NHS Pension is a new, secure online portal
Before you raise a ticket, have you spoken to your manager as many queries can be dealt with locally?
Many queries raised on tickets can be dealt with at a local level by speaking with your manager e.g adjustments on live and future rosters including amending or cancelling annual leave, updating shift times etc. Before raising a ticket please speak with
Roster Finalisation Checklist
PLEASE DO NOT REPLY TO THIS ANNOUNCEMENT AS THEY ARE NOT MONITORED - IF YOU HAVE A QUERY PLEASE RAISE A TICKET This checklist has been developed to support managers in recording the correct information on HealthRoster and to confirm when they need to
Tax Code Queries
For queries regarding your tax code and tax allowances you will need to contact HMRC on 0300 200 3300. PLEASE DO NOT REPLY TO THIS ANNOUNCEMENT AS THEY ARE NOT MONITORED - IF YOU HAVE A QUERY PLEASE RAISE A TICKET
Welcome to Community
The Community hub inside Zoho Desk lets you build a powerful community around your business, while still serving customers via other channels. Your customers can post 4 types of content within your community. These are Ideas, Questions, Problems and Discussions.